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Mercer's Mission
To excel in the market for mission-critical industrial supplies where speed, reliability, flexibility and convenience are of paramount importance; they deliver what you want, when you want it.
The Mercer Advantag e
Mercer fosters partnering relationships with its customers. The solution they deliver is your solution; they work with you continuously to improve it.
Customization
Mercer Gasket & Shim recognizes that every customer's needs are unique. That is why they tailor their programs to suit your individual requirements - you are not expected to conform to a canned package. Their systems work the way you want to work.
Service
Mercer Gasket & Shim offers true 24-hour service and direct access to decision-makers. This means that if you need a product right away, Mercer will deliver. They have a track record of 100% on time delivery for mission-critical items. Getting you what you need when you need it, especially in an emergency, is part of their everyday service.
Expertise
Mercer Gasket & Shim has over 80 years of experience in handling complex requests for custom industrial products. Time and again they have drawn on their technical expertise to solve their customers' material selection problems. Their strategic network of resources has equal expertise in their chosen product lines.
Flexibility
Mercer is a dynamic company, with the ability to adapt to your specific circumstances and changing needs. In the short term, they can modify their production schedules to accommodate urgent requests. In the long term their solutions will evolve with your business as they are committed to continuous improvement.
Mercer provides its customers with the best total solution at the lowest overall cost
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