Business Process Management Software (BPM)

Business process management (BPM) software enables companies to map, model and improve business processes across the organization. Companies use BPM software to define business rules, model current processes, and identify areas for improvement. Business rules describe operations such as vendor selection, material processing, and order fulfillment. They also define how businesses communicate with customers, vendors, and regulatory agencies. Business process management (BPM) software uses business process modeling to describe workflows with visual elements such as shapes and arrows. Each shape represents the work of a person, system, or external resource. The arrows describe the direction of activities. For example, a business process model that describes the request for quotation (RFQ) process may include boxes for vendors and buyers and bidirectional arrows that describe the flow of information between the two.